Q79 Terms and Conditions – Complete Platform Usage Guide

Q79 is an online entertainment platform operating under the name q79, accessible via the official website at q79.ad. The platform offers a wide range of online entertainment games including live casino, video slots, fish shooting games, bingo, and various other games that may be added from time to time.

By accessing, registering, or using any part of the q79 platform, you hereby acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, together with our Privacy Policy and any additional guidelines that may be published from time to time.

These Terms and Conditions take effect from the date you register an account or begin using the q79 platform, whichever comes first.

To be eligible to register and use the q79 platform, you must meet all of the following requirements:

• Be at least 18 years or have reached the age of majority as defined by the laws of your country or region of residence, whichever is higher.
• Have full legal capacity to accept and comply with these Terms and Conditions.
• Not falling under any category of individuals prohibited from using online gambling services under the laws applicable to you.
• Registering in your own personal capacity and not on behalf of any other party in a professional or commercial capacity.
• Depositing funds that are legitimately your own personal money, not proceeds from any illegal activity or borrowed funds.

To use q79 services in full, you need to register an account by providing accurate, truthful, and complete information. Information required during registration includes your full name, active email address, phone number, and date of birth.

Each individual is only permitted to hold one (1) active account at q79 at any time. Registering more than one account — whether using the same or different information — is strictly prohibited and will result in all related accounts being suspended or terminated, with balances subject to forfeiture.

• You are solely responsible for ensuring your account username and password are kept secure and not disclosed to any other party.
• Any activity that occurs in your account is considered your own action, unless you have reported to q79 that your account was accessed without authorization.
• Q79 reserves the right to request identity verification documents (KYC) at any time, including copies of an identification card, bank statement, or proof of address.
• Failure to complete the KYC process within the stipulated period may result in a temporary restriction on your account's withdrawal function.

If you suspect your account has been accessed by an unauthorised party, please contact the q79 support team immediately via live chat. Our team will help you secure your account again as quickly as possible.

Q79 accepts deposits via multiple payment methods integrated with Malaysia's financial system, including FPX bank transfer, Maybank2u, CIMB Clicks, Public Bank, as well as Touch 'n Go eWallet and GrabPay. All deposits are processed through secure payment channels with bank-grade SSL encryption.

• The minimum deposit amount is RM 10 per transaction.
• Deposits are typically credited to your account within 1–5 minutes after successful payment confirmation.
• Q79 does not charge any processing fees for deposits — however, your bank or e-wallet provider may apply charges based on their own policies.
• All deposits must be made from a payment method registered in your own name. Deposits from third-party bank accounts or e-wallets are not permitted.
• Q79 reserves the right to request proof of ownership of a payment method if there are any doubts regarding the source of funds.

Q79 members who have completed all verification requirements may withdraw to a registered and verified bank account or e-wallet. q79 is committed to processing withdrawals as quickly as possible.

• The minimum withdrawal is RM 30 per transaction.
• Approved withdrawals are typically processed and credited to the recipient's account within under 1 hour during standard banking hours.
• The withdrawal method must match the deposit method used. For example, if you deposited via Maybank2u, the withdrawal must be made to the same Maybank account.
• First withdrawals or those exceeding a certain amount may require additional KYC document verification before processing.
• Q79 reserves the right to temporarily hold withdrawals for security review or compliance purposes, particularly if unusual account activity is detected.
• Any bonus that has not met the specified rollover requirements is not eligible for withdrawal until those requirements are fulfilled.

Q79 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, weekly cashback, seasonal promotions, and a VIP loyalty program. Each bonus is subject to specific terms and conditions stated at the time the offer is displayed.

• Each bonus has a rollover requirement (wagering requirement) that must be met before winnings from that bonus can be withdrawn. Rollover requirements are clearly displayed on the promotions page.
• Bonuses may only be claimed once per member, unless otherwise stated. Attempting to claim the same bonus more than once using different accounts is prohibited.
• Q79 reserves the right to cancel any bonuses and associated winnings if there is evidence of abuse or fraud.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Some games may not count, or may only partially count, toward bonus rollover requirements. Please check the specific terms of each bonus for more details.
• Q79 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

For the latest information on currently active promotions, please visit the Promotions our platform. The q79 support team is also available to answer any questions regarding bonuses and their terms.

All games available on the q79 platform use a random number generator (RNG) independently audited to ensure the fairness and integrity of every game outcome. There is no human or system interference in determining game results.

• The outcome of all games is final and cannot be disputed or altered once a round is completed, except in cases of verifiable technical errors.
• If a technical disruption occurs during an active game, q79 will resolve the situation in accordance with fair gaming policy — including restoring the game to its original state or voiding the affected round.
• The use of any automated software (bots), tools, or unauthorized methods to gain an unfair advantage in games is strictly prohibited.
• Any attempt to exploit system bugs or technical vulnerabilities will be treated as fraud and the relevant account will be terminated.
• Q79 reserves the right to void any bets and winnings if there is evidence that the terms of play have been violated.

Q79 uses 256-bit SSL encryption and a two-factor authentication (2FA) system to protect every member's account and personal data. However, the security of your account also depends on your own actions in safeguarding your login credentials.

• You are solely responsible for keeping your q79 account password secure and not sharing it with anyone.
• Q79 will never ask for your account password via email, message, or live chat. If you receive such a request, it is a fraudulent attempt — please report it to our support team immediately.
• Activate two-factor authentication (2FA) for an extra layer of security on your account.
• Your personal data is collected, stored, and used in accordance with q79's Privacy Policy. We do not sell or disclose your personal information to third parties without your consent, except as stated in the Privacy Policy.

Q79 is committed to responsible gaming practices and provides a range of self-control tools to help members manage their gaming experience in a healthier way.

• Deposit Limit: Set your daily or weekly deposit limits in your account settings to manage your spending.
• Loss Limit: Activate loss limits to ensure you do not lose more than the amount you are comfortable spending.
• Self-Exclusion: Use the self-exclusion feature if you need a break from gaming — whether for a temporary period or permanently.
• Reality Check: Set periodic play-time reminders so you stay aware of how long you have been playing.

If you or someone you know has a gambling-related problem, we encourage you to seek professional help. For more information, visit the Responsible Gaming page.

Q79 reserves the right to suspend or terminate any member's account, with or without prior notice, for reasons including:

• Violation of any terms or conditions set out in this document.
• Registration of more than one account by the same individual.
• Providing false or misleading information during registration or the KYC process.
• Fraud, money laundering, or any illegal activity involving the q79 platform.
• Bonus abuse or unauthorized exploitation of system vulnerabilities.
• Use of automated software or other unauthorized methods to gain an advantage in games.
• Requests from relevant authorities for legal or regulatory compliance purposes.

Members also have the right to close their own account at any time by contacting the q79 support team. Prior to closure, all eligible balances (after deducting any bonus that has not met rollover requirements) will be returned to the original payment method.

To the extent permitted by applicable law, q79 is not liable for any indirect, consequential, or special losses suffered by members in connection with the use of our platform, including:

• Financial losses arising from game outcomes.
• Service disruptions caused by system maintenance, technical issues, or circumstances beyond q79's control.
• Losses resulting from unauthorised access to your account due to your own negligence in protecting your login credentials.
• Disputed game outcomes submitted after the stipulated reporting period (24 hours from the date of the incident).

Q79 strives to ensure the platform operates smoothly at all times. However, we do not guarantee that the platform will be entirely free from technical disruptions or system errors.

Q79 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational requirements, regulatory changes, or service improvements. Any changes will take effect immediately upon publication on the q79 platform.

We will endeavour to notify members of significant changes via in-platform notifications or the registered email address. However, it is your responsibility to review these Terms and Conditions periodically to ensure you are always aware of the latest applicable terms.

Continued use of the q79 platform after any updated terms are published constitutes your full acceptance of those revised terms.